4 ways to decrease risk in your allied health practice
Being a brilliant therapist does not mean things will always be ok. Every day, there are inherent risks to running a healthcare business, and they cannot be ignored simply because we have a good rapport with our clients, or get really good outcomes for them. Things can happen – they really can, and we don’t plan for them, but the best action is to try and avoid them. Here are five ways you can do this now in your own practice
- Set reminders in your calendar around your obligations as a professional. For example, when your AHPRA registration might be due, or when you need to collate evidence for any professional development, or when your working with children checks runs out. This will ensure you don’t miss any important deadlines. When you have completed this for yourself, make a note in the diary when these things are also due for any staff you have.
- Schedule in a monthly walk around your office or workplace to identify any risks you might see around – such as loose carpet, broken electrical cord, or light bulbs that need replacing. Mark off what things need attention, if any, and make a record of when they have been rectified. If you are in the business of home visits, make sure you have a monthly home visit checklist to ensure your home visit procedure works – who will you call if something goes wrong, is the car safe, is your equipment in working order, etc.
- Ensure you write regular treatment notes, that provide information about the assessments you have completed, the outcomes of your sessions, your recommendations and why, and any concerns you have. If you are asked about a session a long time into the future it is hard to remember if you didn’t make a record. A helpful thing to do if your practice software allows is to print a list of clients each week that you have not written notes for, so you can be sure to go back and cover this before the week is out.
Being proactive in this area of your business is important – not something to put on the ‘to do later’ list!